1.1.4.6 Ensure remote support is set to disabled

Information

Allow meeting host to provide 1:1 remote support to another participant. Do not enable these options unless, you really need them.

Rationale:

Solution

Go into the Zoom Admin Dashboard on the zoom website. Account Management -> Account Settings -> Meeting -> In Meeting (Advanced) -> Remote support, and ensure it is disabled.

See Also

https://workbench.cisecurity.org/files/2986

Item Details

Audit Name: CIS Zoom L2 v1.0.0

Category: CONFIGURATION MANAGEMENT

References: 800-53|CM-6, CSCv7|5.1

Plugin: Zoom

Control ID: c9459e096ada4edfe4be222696485584cae2d837c5e6aa4cc49c891224f34bcf