(L2) Ensure 'Turn off the Windows Messenger Customer Experience Improvement Program' is set to 'Enabled'


This policy setting specifies whether Windows Messenger can collect anonymous information about how the Windows Messenger software and service is used. Microsoft uses information collected through the Customer Experience Improvement Program to detect software flaws so that they can be corrected more quickly, enabling this setting will reduce the amount of data Microsoft is able to gather for this purpose.

The recommended state for this setting is: Enabled

Large enterprise managed environments may not want to have information collected by Microsoft from managed client computers.


To establish the recommended configuration via GP, set the following UI path to Enabled :

Computer Configuration\Policies\Administrative Templates\System\Internet Communication Management\Internet Communication settings\Turn off the Windows Messenger Customer Experience Improvement Program

Note: This Group Policy path is provided by the Group Policy template ICM.admx/adml that is included with all versions of the Microsoft Windows Administrative Templates.


Windows Messenger will not collect usage information, and the user settings to enable the collection of usage information will not be shown.

See Also


Item Details


References: 800-53|CM-6, 800-53|CM-7, CSCv7|9.2

Plugin: Windows

Control ID: 89cd33542e48c64f2c2aa58611cf8fe3fe0fb2e2b87172053bd254bf7fb8f30b