Detections
Analytics

5.18 Ensure 'Problem Reports and Solutions Control Panel Support (wercplsupport)' is set to 'Disabled'

Warning! Audit Deprecated

This audit has been deprecated and will be removed in a future update.

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Information

This service provides support for viewing, sending and deletion of system-level problem reports for the Problem Reports and Solutions control panel.

The recommended state for this setting is: Disabled.

This service is involved in the process of displaying/reporting issues & solutions to/from Microsoft. In high-security environments, data must never be shared with third-parties without explicit consent, as it may contain sensitive information.

Solution

To establish the recommended configuration via GP, set the following UI path to: Disabled.

Computer Configuration\Policies\Windows Settings\Security Settings\System Services\Problem Reports and Solutions Control Panel Support

Impact:

Sending and viewing system-level problem reports and solutions to and from Microsoft may no longer function.

See Also

https://workbench.cisecurity.org/benchmarks/26296

Item Details

Category: CONFIGURATION MANAGEMENT

References: 800-53|CM-6, 800-53|CM-7, CSCv7|9.2

Plugin: Windows

Control ID: a78a5285c5ec91636166e910f8bedb47024bcc21a4fc01838b57be7e63049d13