Detections
Analytics

5.19 Ensure 'Problem Reports and Solutions Control Panel Support (wercplsupport)' is set to 'Disabled'

Information

This service provides support for viewing, sending and deletion of system-level problem reports for the Problem Reports and Solutions control panel.

The recommended state for this setting is: Disabled.

This service is involved in the process of displaying/reporting issues & solutions to/from Microsoft. In high-security environments, data must never be shared with third-parties without explicit consent, as it may contain sensitive information.

Solution

To establish the recommended configuration, run the following PowerShell command:

Set-Service -Name wercplsupport -StartupType Disabled

Impact:

Sending and viewing system-level problem reports and solutions to and from Microsoft may no longer function.

See Also

https://workbench.cisecurity.org/benchmarks/28052

Item Details

Category: CONFIGURATION MANAGEMENT

References: 800-53|CM-6, 800-53|CM-7, CSCv7|9.2

Plugin: Windows

Control ID: 636242daf104f1a0f91729d339d912aa8d4f2c6a59b52bbbc8d9ddcc51b1834b