Detections
Analytics

5.20 (L2) Ensure 'Problem Reports and Solutions Control Panel Support (wercplsupport)' is set to 'Disabled'

Warning! Audit Deprecated

This audit has been deprecated and will be removed in a future update.

View Next Audit Version

Information

This service provides support for viewing, sending and deletion of system-level problem reports for the Problem Reports and Solutions control panel.

The recommended state for this setting is: Disabled.

This service is involved in the process of displaying/reporting issues & solutions to/from Microsoft. In a high security environment, preventing this information from being sent can help reduce privacy concerns for sensitive corporate information.

Solution

To establish the recommended configuration via GP, set the following UI path to: Disabled.

Computer Configuration\Policies\Windows Settings\Security Settings\System Services\Problem Reports and Solutions Control Panel Support

Impact:

Sending and viewing system-level problem reports and solutions to and from Microsoft may no longer function.

See Also

https://workbench.cisecurity.org/benchmarks/21994

Item Details

Category: CONFIGURATION MANAGEMENT

References: 800-53|CM-6, 800-53|CM-7, CSCv7|9.2

Plugin: Windows

Control ID: c60c3728243e53d41f19b2be6c43b070a2fd12d28c230fb9a5a544e9b7d871a5