Detections
Analytics

4.10.30.1 (L1) Ensure 'Configure Offer Remote Assistance' is set to 'Disabled'

Warning! Audit Deprecated

This audit has been deprecated and will be removed in a future update.

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Information

This policy setting allows you to turn on or turn off Offer (Unsolicited) Remote Assistance on this computer.

Help desk and support personnel will not be able to proactively offer assistance, although they can still respond to user assistance requests.

The recommended state for this setting is: Disabled

A user might be tricked and accept an unsolicited Remote Assistance offer from a malicious user.

Solution

To establish the recommended configuration via configuration profiles, set the following Settings Catalog path to Disabled

Administrative Templates\System\Remote Assistance\Configure Offer Remote Assistance

Impact:

None - this is the default behavior.

See Also

https://workbench.cisecurity.org/benchmarks/21767

Item Details

References: CSCv7|9.2

Plugin: Windows

Control ID: cb1cf69dc7472e43119ac6056a3c082f5a46cdff079f545acedc4716c245dc48