Detections
Analytics

1.118 (L1) Ensure 'In-app support Enabled' is set to 'Disabled'

Information

This policy setting allows users to contact in-app Microsoft support agents directly from the Microsoft Edge browser.

The recommended state for this setting is: Disabled.

In-app support shares a user's browsing and search history, which could inadvertently expose and share sensitive data with Microsoft.

Solution

To establish the recommended configuration via GP, set the following UI path to Disabled :

Computer Configuration\Policies\Administrative Templates\Microsoft Edge\In-app support Enabled

Note: This Group Policy path may not exist by default. It is provided by the Group Policy template MSEdge.admx/adml that can be downloaded from: Download Microsoft Edge for Business - Microsoft https://www.microsoft.com/en-us/edge/business/download.

Impact:

Users will not be able to use or turn on the in-app support feature in the Microsoft Edge browser.

See Also

https://workbench.cisecurity.org/benchmarks/24354

Item Details

Category: CONFIGURATION MANAGEMENT

References: 800-53|CM-6, 800-53|CM-7, CSCv7|9.2

Plugin: Windows

Control ID: 0221633c45cd10df8a24db08e118cbdd47468adc745e38444cf1705c186e6ec9