1.113 (L1) Ensure 'In-app support Enabled' is set to 'Disabled'

Information

This policy setting allows users to contact in-app Microsoft support agents directly from the Microsoft Edge browser.

The recommended state for this setting is: Disabled

In-app support shares a user's browsing and search history, which could inadvertently expose and share sensitive data with Microsoft.

Solution

To establish the recommended configuration via GP, set the following UI path to Disabled :

Computer Configuration\Policies\Administrative Templates\Microsoft Edge\In-app support Enabled

Note: This Group Policy path may not exist by default. It is provided by the Group Policy template MSEdge.admx/adml that can be downloaded from:

Download Microsoft Edge for Business - Microsoft

.

Impact:

Users will not be able to use or turn on the in-app support feature in the Microsoft Edge browser.

See Also

https://workbench.cisecurity.org/benchmarks/18501

Item Details

Category: CONFIGURATION MANAGEMENT

References: 800-53|CM-6, 800-53|CM-7, CSCv7|9.2

Plugin: Windows

Control ID: c9297a3de40dbfc82ec58aad25337462085d0a12dddeee83fcdf09ab05840346