Ensure 'Turn off the Windows Messenger Customer Experience Improvement Program' is set to 'Enabled'

Warning! Audit Deprecated

This audit has been deprecated and will be removed in a future update.

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This policy setting specifies whether the Windows Customer Experience Improvement Program can collect anonymous information about how Windows is used.

Microsoft uses information collected through the Windows Customer Experience Improvement Program to improve features that are most used and to detect flaws so that they can be corrected more quickly. Enabling this setting will reduce the amount of data Microsoft is able to gather for this purpose. The recommended state for this setting is: Enabled.


Large enterprise managed environments may not want to have information collected by Microsoft from managed client computers.


Windows Messenger will not collect usage information, and the user settings to enable the collection of usage information will not be shown.


To establish the recommended configuration, set the following Device Configuration Policy to Enabled:

To access the Device Configuration Policy from the Intune Home page:

Click Devices

Click Configuration profiles

Click Create profile

Select the platform (Windows 10 and later)

Select the profile (Administrative Templates)

Click Create

Enter a Name

Click Next

Configure the following Setting

Path: Computer Configuration\System\Internet Communication Management\Internet Communication settings
Setting Name: Turn off the Windows Messenger Customer Experience Improvement Program
Configuration: Enabled

Select OK

Continue through the Wizard to complete the creation of the profile (profile assignments, applicability etc.)

Note: More than one configuration setting from each of the Configuration profiles (ex: Administrative Templates, Custom etc.) can be added to each Device Configuration Policy.

Default Value:

Users have the choice to opt-in and allow information to be collected.

See Also