Information
This control deletes all data, including accounts, from the device's internal storage and restores the device to factory default settings.
Solution
On the Android device,
1. Press the Menu button.
2. Tap System settings.
3. Scroll to Personal.
4. Tap Backup & reset.
5. Tap Factory data reset.
6. Check 'Erase SD card.'
7. Tap Reset phone.
8. Type password if requested.
9. Tap Next.
10. Tap Erase everything.