1.1.19 - MobileIron - Erase all data before return, recycle, reassignment, or other disposition

Information

This control effectively erases all data, including accounts, from the device's internal storage by securely discarding the block storage encryption key from Effaceable Storage, rendering all data unreadable. Device contents should be securely erased before the device is placed outside of the owner's control.

NOTE: Nessus has not performed this check. Please review the benchmark to ensure target compliance.

Solution

On the iOS device,
1. Make sure iMessage is disabled before wiping the device, by doing the following:
1. Tap Settings
2. Tap Messages
3. Switch iMessage to the off position
2. Tap Settings.
3. Tap General.
4. Tap Reset.
5. Tap Erase All Contents and Settings.
6. If passcode is configured on device, enter passcode when prompted.

See Also

https://workbench.cisecurity.org/files/1678

Item Details

Category: ACCESS CONTROL

References: 800-53|AC-19

Plugin: MDM

Control ID: 20edf16ccf75f87f184fc7d659f7329610dd9685a53d637681f2240aca5358bf