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OTRS < 2.1.8 / 2.2.6 SOAP Interface Authentication Bypass

High

Synopsis

The remote web server contains a CGI script that does not properly check for authentication.

Description

The remote host is running OTRS, a web-based ticketing request system. The version of OTRS installed on the remote host allows a remote attacker to read and modify objects via the OTRS SOAP interface without any credentials.

Solution

Upgrade to version 2.1.8 / 2.2.6 or higher.