ManageEngine ServiceDesk Plus 9.2.0 < Build 9228 Multiple Vulnerabilities

medium Nessus Plugin ID 94327

Synopsis

The remote web server hosts an application that is affected by multiple vulnerabilities.

Description

The remote host is running ManageEngine ServiceDesk Plus version 9.2.0 prior to build 9228. It is, therefore, affected by multiple vulnerabilities :

- A cross-site scripting vulnerability exists due to improper validation of input before returning it to users. An unauthenticated, remote attacker can exploit this, via a specially crafted request, to execute arbitrary script code in a user's browser session.
(CVE-2016-4888)

- An information disclosure vulnerability exists due to insecure generation of cookies. An unauthenticated, remote attacker can exploit this to disclose password information by gaining access to a user's cookie.
(CVE-2016-4890)

- An unspecified flaw exists when adding notes for 'Problems'. An unauthenticated, remote attacker can exploit this to cause an unspecified impact.

- An unspecified flaw exists that is related to scanned XML files. An unauthenticated, remote attacker can exploit this to cause an unspecified impact.

- An unspecified flaw exists when trying to delete the Change Template. An unauthenticated, remote attacker can exploit this to cause an unspecified impact.

- An unspecified flaw exists when updating or deleting the Change workflow. An unauthenticated, remote attacker can exploit this to cause an unspecified impact.

Note that Nessus has not tested for these issues but has instead relied only on the application's self-reported version number.

Solution

Upgrade to ManageEngine ServiceDesk Plus version 9.2.0 build 9228 or later.

See Also

https://www.manageengine.com/products/service-desk/readme.html#readme92

Plugin Details

Severity: Medium

ID: 94327

File Name: manageengine_servicedesk_9_2_build9228.nasl

Version: 1.9

Type: remote

Family: CGI abuses

Published: 10/27/2016

Updated: 10/27/2021

Supported Sensors: Nessus

Risk Information

VPR

Risk Factor: Low

Score: 3.0

CVSS v2

Risk Factor: Medium

Base Score: 5

Temporal Score: 3.7

Vector: CVSS2#AV:N/AC:L/Au:N/C:P/I:N/A:N

CVSS Score Source: CVE-2016-4890

CVSS v3

Risk Factor: Medium

Base Score: 5.3

Temporal Score: 4.6

Vector: CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N

Temporal Vector: CVSS:3.0/E:U/RL:O/RC:C

Vulnerability Information

CPE: cpe:/a:manageengine:servicedesk_plus

Required KB Items: installed_sw/manageengine_servicedesk

Exploit Ease: No known exploits are available

Patch Publication Date: 9/29/2016

Vulnerability Publication Date: 9/29/2016

Reference Information

CVE: CVE-2016-4888, CVE-2016-4890

BID: 93214, 93216