5.15 (L2) Ensure 'Problem Reports and Solutions Control Panel Support (wercplsupport)' is set to 'Disabled'

Information

This service provides support for viewing, sending and deletion of system-level problem reports for the Problem Reports and Solutions control panel.
The recommended state for this setting is: Disabled.

Rationale:
This service is involved in the process of displaying/reporting issues & solutions to/from Microsoft. In a high security environment, preventing this information from being sent can help reduce privacy concerns for sensitive corporate information.

Solution

To establish the recommended configuration via GP, set the following UI path to: Disabled.
Computer Configuration\Policies\Windows Settings\Security Settings\System Services\Problem Reports and Solutions Control Panel Support

Impact:
Sending and viewing system-level problem reports and solutions to and from Microsoft may no longer function.

Default Value:
Manual

See Also

https://workbench.cisecurity.org/files/2754

Item Details

Category: SYSTEM AND INFORMATION INTEGRITY

References: 800-53|SI-4, CSCv6|9.1, CSCv7|9.2

Plugin: Windows

Control ID: 5011682b56265d34d68a4cf64f0d6b2cb69cdd33c9790cdb370d6f151f5a4467