5.19 Ensure 'Problem Reports and Solutions Control Panel Support (wercplsupport)' is set to 'Disabled'

Warning! Audit Deprecated

This audit has been deprecated and will be removed in a future update.

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This service provides support for viewing, sending and deletion of system-level problem reports for the Problem Reports and Solutions control panel.

The recommended state for this setting is: Disabled.


This service is involved in the process of displaying/reporting issues & solutions to/from Microsoft. In a high security environment, preventing this information from being sent can help reduce privacy concerns for sensitive corporate information.


Sending and viewing system-level problem reports and solutions to and from Microsoft may no longer function.


To establish the recommended configuration via GP, set the following UI path to: Disabled.

Computer Configuration\Policies\Windows Settings\Security Settings\System Services\Problem Reports and Solutions Control Panel Support

Default Value:


See Also